• TwoWay

    A Two-Way Street

    Investment in training helps companies reduce employee turnover and save money
    Spark Your Thinking
  • hotel bell

    The Good Jobs Strategy

    Better trained employees provide better customer service
    Ring the bell to learn more
  • Flour-2

    Train Anywhere

    The setting for our first program at Flour Bakery+Cafe
    Summer Flours
  • chef

    Workforce Development in Key Industries

    Restaurants — Hospitality — Retail — Home Health Care — Manufacturing — Building and Janitorial Services — IT/Technical
    Learn More

Engage, Enable and Empower Employees

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A Two-Way Street

Current discussions in the political arena frequently focus on the jobs the U.S. has lost in recent decades. Regardless of whether current and future economic policies can bring those jobs back to the U.S., it will remain true that our economy is now based on information and service. Jobs in these sectors

Fast, Cheap, and Out of Control

In 1989, Rodney Brooks and Anita Flynn of MIT’s Artificial Intelligence Lab had a wild idea that flew in the face of most conventional thinking about how to build robots for pioneering space exploration. In “Fast, Cheap, and Out of Control,” they argue a case for creating micro-robots as a more

Survey Front 2 (1)

Consumer Survey

We’re interested in learning more about consumers’ expectations and experiences with businesses where large numbers of frontline workers — cashiers, waiters, housekeeping staff, etc. — shape opinions of companies in the retail, food service, and hospitality industries. Between October and December 2015, we invited consumers to share their opinions on